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JOHNSTON, R.I., USA—Commercial property insurer FM Global has been ranked number one in claims performance among insurance carriers, according to the latest independent research conducted by Greenwich Associates, a leading international research firm in institutional financial services.
Affiliated FM, a wholly owned subsidiary of FM Global, utilizes the same award winning claims service.
Among nearly 700 U.S. corporate risk managers interviewed, FM Global had the highest client scores for each of the three most important criteria in assessing the claims performance of insurance carriers: 1) claims coordination with brokers, 2) claims processing responsiveness and 3) willingness to pay claims.
“FM Global stands out for its superior client ratings in every aspect of the claims-paying process,” said David D. Fox, managing director, Greenwich Associates.
Greenwich Associates 2010 Large Corporate Insurance Study notes that “only a single insurance carrier—FM Global—receives ‘Excellent’ ratings for broker coordination from at least half of its U.S. corporate clients.” The research report also indicates “FM Global is seen as the best U.S. carrier when it comes to claims processing responsiveness, with approximately two-thirds of its corporate clients giving it top quality scores in this category.” The study additionally reports that FM Global was “on top with ‘Excellent’ scores from two-thirds of corporate clients.”
Commemorating its 175th Anniversary in October 2010, FM Global (www.fmglobal.com) ranks 545 among FORTUNE magazine’s largest companies in America. More than one out of every three Fortune 1000 companies and similar-sized organizations operating in more than 130 countries work with FM Global to develop robust property insurance and engineering solutions to protect business operations from property risk. The company has been named “Best Property Insurer in the World” by Euromoney magazine and “Best Global Property Insurer” by Global Finance magazine. The company is rated A+ (Superior) by A.M. Best and AA (Very Strong) by Fitch Ratings. |
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