Based on more than 175 years of research and claims experience, our online training courses help educate brokers and clients about the common loss drivers in various industries. By gaining a better understanding of the hazards, users are more capable of executing property loss prevention functions. This helps to accelerate risk improvement, stabilizing the insurance programme and lowering clients' long-term cost of risk.

Benefits of online training:

  • Free to clients and brokers
  • Available 24/7/365
  • No downloads required—you simply need an Internet connection
  • Can pause and return to training when convenient
  • Clients can integrate with their new employee training
  • Available for contractors and third-party service providers
  • Enterprise-wide programmes can be monitored by corporate managers
  • New courses offered regularly

To sign up visit or contact your account engineer.  Or, try two sample courses today and see how online training can help you take charge of risk.

Through a variety of interactive scenarios, this course reviews the steps that minimize the hazards related to hot work. Learn how to safely manage fire prevention—before, during and after hot work.

As a prerequisite, users must take the online training course Managing Hot Work Using FM Global’s Hot Work Permit System.

Ignitable liquid represents a great risk to many facilities. Knowing how to identify hazards and implement safe practices can help you prevent loss incidents from ignitable liquid fire.

This course, designed specifically for hospitals, nursing homes and diagnostic clinics, helps health care institutions understand and identify the most common property risks that could compromise their ability to serve their patients.

Geared toward local facility managers and personnel responsible for protecting their locations, this course helps users to:

  • Describe the hazards associated with improper valve supervision
  • Identify key components of an effective valve supervision programme
  • Explain how to properly inspect various types of valves.

This course helps clients understand the hazard of explosive dust and what they can do to protect themselves from this exposure.

This is our most popular course, probably because hot work is a lead loss driver for clients. In this course, users will learn how to identify the inherent dangers of hot work operations and get advice on how to implement a hot work management plan. This course is geared toward facility personnel responsible for performing or overseeing hot work operations.

This course teaches participants about impairments to fire protection sprinkler systems and the hazards of a disabled system. Users will learn:

  • Why impairments occur
  • The three phases of the impairment process
  • The benefits of the Red Tag Permit system
  • The steps to take before, during and after an impairment.

Sprinklers are the most effective way of minimizing damage caused by fire. In this course users learn:

  • The benefits of sprinklers for protecting physical assets and maintaining business continuity
  • How to ensure that sprinklers contribute to sustainability
  • The myths associated with sprinklers
  • How sprinklers work

When disaster strikes, organizations that are well prepared are better positioned to recover from the loss and return to producing and serving clients. In this course users will learn how to:

  • Define emergency response
  • List and define the hazards that result from improper emergency response planning
  • Differentiate between the proper and improper methods of handling an incident
  • Summarise the reasons for emergency response planning
  • Interpret and implement the “plan” and “team” component steps of emergency response

This course, developed for location-level personnel responsible for protecting their property, identifies key hurricane characteristics, explains critical procedures necessary to protect a facility against hurricane-force wind and driving rain, and identifies resources that can be used to prepare for an impending storm.

This course helps commercial property managers understand common exposures to their properties that could disrupt tenant relationships. By using real-life examples, users will learn how to:

  • Identify exposures to their property
  • Take action that will prevent loss from happening
  • Develop a plan to make sure property continues to be protected on an ongoing basis
  • Locate resources that help execute a plan

The course offers a Build Your Own Plan (BYOP) tool that asks users specific questions about their property. Upon completion of the questionnaire, users are presented with a custom Risk Management and Loss Prevention guide which provides them with a blueprint for practices they can implement to prevent catastrophic property loss from happening to them. 

Flood is the most costly natural hazard in the world, yet most losses occur at locations where floods are predictable. While the flood event may be unavoidable, there are things that clients can do to minimise the loss to their business.

In this course, users will learn how to:

  • Reduce the likelihood of a major flood loss
  • Avoid and limit flood damage
  • Evaluate the degree of risk at their site
  • Develop planning strategies to limit flood exposure
  • Make simple changes to keep valuable assets protected from flood

Designed specifically for retail store managers, this course provides simple but effective property loss prevention tactics that store managers can implement to reduce the likelihood and severity of property loss. Throughout the course, users are asked about their specific store. Afterwards, their responses are used to develop a customised risk management plan.

Upon completion of the course, users will be able to:

  • Recognise the sources of fire, water leakage, wind and flood hazards
  • Identify the impact these hazards can have on their operation
  • Identify ways they can prevent and control damage caused by one of these hazards.

Accurate values help ensure clients have the coverage they need. They also ensure accurate loss expectancy estimates that help prioritise risk improvement efforts. This course helps users to:

  • Recognise the difference between values and exposures
  • Describe cost trending as it relates to property value
  • Identify basic concepts of property and business interruption values
  • Differentiate various business interruption and property value reporting methods
  • Distinguish among fixed, variable and hybrid expenses
  • Calculate and allocate business interruption values at business entity and location levels.

Boiler loss can result in costly property damage, production outage and long-term revenue loss. In this course, users will learn how to:

  • Identify the four most common hazards associated with boiler operation
  • Minimise or eliminate those risks by implementing a maintenance programme
  • Determine the frequency in which various safety devices should be maintained and tested
  • Identify and discern the key operating specifications of the three most common types of boilers
  • Describe the significance of the various governing bodies and regulate and control boiler fabrication, operation, maintenance and inspection