When choosing a service provider, whether it's a lawyer, accountant or technology consultant, you look for a partner with the necessary expertise to deliver value to your business. Retail clients have complex business models and supply chains and need a partner that understands their needs. AFM can be the specialist for your commercial property insurance needs. Our business is property insurance—and only property insurance. This offers you access to an insurance market that is:

Find out why long-term partnerships matter.

Explore ways to begin partnering

01

Capable of offering creative underwriting and engineering solutions

AFM underwriters and engineers are willing to look past the obvious, helping retail clients achieve their goals in innovative, yet practical ways.

When retail clients partner with AFM, they are teamed up with a production underwriter and account engineer that are solely focused on developing underwriting and property loss prevention solutions. Real-world experience and countless hours of classroom training prepare them to uniquely partner with clients to develop practical solutions that meet client needs.

See how this prospective client leveraged AFM expertise to structure a program that works for them and helps lower their long-term cost of risk.

A publicly traded retail account with seven distribution centres and 250 stores was submitted to AFM for consideration. The retailer was facing a considerable rate increase due to its five-year combined ratio of 175 percent.

Rather than dismiss the account due to past poor performance, the AFM account team chose to take a closer look. They discovered that the client was experiencing many smaller losses that were hurting their loss ratio.

Working with the client and broker, the production underwriter developed an annual aggregate deductible programme that absorbed many of the smaller losses while still transferring their larger exposure to AFM. The result was a savings of 26 percent compared to their expiring premium.

In addition, AFM engineering services devised strategies and risk management practices to help the client protect their deductible and reduce their long-term cost of risk. This approach will enable them to lower their deductible over time.

02

Driven to be the best

We work hard to bring value to our clients. To see how we are performing, we asked a third-party consulting firm to talk to our broker partners.

As a monoline property insurer, we must be the best at what we do or risk becoming irrelevant. We recently conducted a survey of some of our broker partners to see how we are doing.

To rate as a strategic partner, the survey participant must agree that the relationship is one that is mutually beneficial and aligned towards achieving a common goal. The consulting company we partnered with indicated that this was the highest percentage of strategic partners they had ever experienced.

03

Committed to a long-term approach

It's easy to lose perspective in a volatile world. But cooler heads prove consistently that slow and steady wins the race.

The commercial property insurance market can be a volatile one. Natural disasters, terrorist attacks and investment income uncertainties can result in an uncomfortable business environment. AFM embraces these realities and stays focused on the long term. In fact, during the most recent market disturbances (Hurricane Katrina and the 2008 stock market crash), AFM maintained the course, increasing products, services and capacity available to clients.

04

Dedicated to the market

Short-term thinking focuses on profit; AFM looks at value over the long haul.

It's a common insurance industry practice to move capital between business units, depending on the greatest opportunity for profitable growth. AFM clients can rest assured that 100 percent of our committed resources are dedicated to serving clients' property insurance needs. Client premium dollars are not used to finance other growth businesses; rather, they are reinvested in products and services that provide value to retail clients.