When education clients partner with AFM, they are teamed with a production underwriter and an account engineer who are focused solely on developing underwriting and property loss prevention solutions. Real-world experience and many hours of classroom training prepare them to help education clients develop creative, practical solutions.
See how this prospective client and their broker leveraged AFM expertise to improve their risk profile and protect their business from loss.
A prospective university client was presented to AFM by a broker who was competing for their business. As part of the process, an AFM account engineer visited the campus to review the risk attributes of the facilities. The account engineer discovered that the client had been advised by their current carrier to install fire department hose connectors in the stairwells of the dormitories. While a good idea, the engineer identified a bigger potential exposure to the campus.
At the centre of the campus stood a wooden chapel built in the early 1900s. It was constructed mainly of wood and not provided with automatic sprinkler fire protection.
In addition to the emotional impact of losing an iconic building such as this, the chapel presented the risk of greater material loss—a fire in the chapel would likely spread to an adjacent new student centre. The engineer recommended that, if budget were an issue, the client should forgo fire hose connectors in the dorms and invest in installing adequate fire protection sprinklers in the chapel.
The client, after hearing of this exposure and the knowledge provided by the engineer, was eager to learn more about the insurance offering the broker would secure from AFM.
The broker and the production underwriter worked together to develop a customised programme that met the needs of the client using the proVision Education form. The combination of a broad coverage form and world-class engineering services earned the broker and AFM a new long-term partner.
AFM engineering continued to work with the client to develop a scope of work for the sprinkler system. The client has been reassured that their historical property is better protected from fire, and is therefore less likely to interrupt their students' learning experience.
This is just one example of how AFM works with clients and brokers to develop long-term partnerships.